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Is Your AI Testing Tool a Breach of Contract Claim Waiting to Happen?
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Reliability, security, and legal compliance. These are assurances that customers purchasing technology products expect from their providers, and which are often required as part of the contracts for such products. AI Providers, however, are lagging in their willingness to contractually commit to such assurances, let alone deliver in practice. Thus, as AI products grow in both popularity and technical complexity, robust testing tools become indispensable. Unfortunately, utilization of such tools may unwittingly expose companies to legal risks, particularly in that user testing breaches the use rights, license restrictions, or allocation of intellectual property rights to which the parties commit in the contract for the AI product.