:
Updated:
Wrangle Your Data: How to Prep Content to Get the Best Value from Your AI
:
Updated:
California Legislature Passes Generative AI Training Data Transparency Bill (UPDATED)
:
Updated:
United States, EU and UK Sign Treaty on the Use of Artificial Intelligence
:
Updated:
U.S. Financial Regulators Continue Focus on Bank-Fintech Partnerships through Guidance and Request for Information
:
Updated:
AI Testing: NIST’s Dioptra as a Step Forward, and Other NIST Guidance
:
Updated:
The UK Government Announces Ambitious Proposals to Improve Software Security and Resilience
:
Updated:
Why Are Cloud Transformations Challenging?
:
Updated:
Is Your AI Testing Tool a Breach of Contract Claim Waiting to Happen?
:
Updated:
Operational Resilience Requirements May Be Coming for Large U.S. Banks Soon
:
Updated:
eIDAS 2.0 Paves the Way for a Unified Digital Identity Framework in the EU
:
Updated:
Old Tricks for the New Dog: Why Traditional Technology Sourcing Best Practice Is Relevant for Cutting-Edge AI
:
Updated:
EU Reaches Agreement on New “AI Act”: The World’s First Comprehensive AI Law
:
Updated:
The Impact of AI Foundation Models on Competition, Consumers and Regulation: A View from the UK’s CMA
:
Updated:
Key Takeaways from the UK’s AI Summit: The Bletchley Declaration
:
Updated:
Drafting Limitation of Liability Clauses: Practical Tips from the UK High Court
:
Updated:
The New UK-U.S. Data Bridge
:
Updated:
Implementing a Policy for Employee Use of ChatGPT in the Workplace
:
Updated:
AI Systems Adoption: Finding a Balance in Regulated Industries
:
Updated:
Earning Your Trust: The Need for “Explainability” in AI Systems
:
Updated:
The Legal Risks of AI Systems in Technology Services
:
Updated:
Artificial Intelligence Systems and Risks in Commercial Contracting
:
Updated:
U.S. Department of the Treasury Confronts the Risks to the Financial Sector Associated with Cloud Computing
:
Updated:
CFPB Proposed Rule Puts Non-Bank Consumer Contract Clauses Under Heightened Scrutiny
:
Updated:
Enforceability of penalties for late delivery in the UK: UK Supreme Court confirms the law of liquidated damages
:
Updated:
UK Financial Regulators to Oversee Critical Third Parties
:
Updated:
Regulators Increase Scrutiny of Algorithms Underlying Decision-Making
:
Updated:
Head in the Clouds: Optimizing Your Multicloud Strategy
:
Updated:
New EU Guidance Clarifies When Data Transfers Need to be “Safeguarded”
:
Updated:
As European Regulators Take the Use of Cookies More Seriously, Here Are the Basics for Compliance
:
Updated:
Before You Sign—Options and Opportunity in IBM’s Latest Reinvention
:
Updated:
Defying Data Gravity: Vertical Cloud Computing, Hybrid Tools and Usage Rights
:
Updated:
U.S. Financial Regulators Propose Rule that Supervisory Guidance Does Not Equal Law
:
Updated:
Managing Security Risk: How COVID-19 Pandemic and Work-from-Home Arrangements Pose New Security Considerations
:
Updated:
EU Publishes Privacy Guidance on the Use of Contact Tracing Technology in the Fight Against COVID-19
:
Updated:
As COVID-19 Affects a Wide Range of Business Functions, Scrutiny of BC/DR plans Is Essential
:
Updated:
Flexibility and Communication During COVID-19
:
Updated:
European Banking Authority Outsourcing Guidelines: Time to Act
:
Updated:
Third-Party Supply Chains and Corporate Modern Slavery Compliance
:
Updated:
Data Breaches, Bankruptcy and the Importance of Cyber Insurance
:
Updated:
The Fed May Increase Cybersecurity Standards for Large Financial Institutions and their Service Providers
:
Updated:
The Wipro Data Breach and What’s a Client to Do?
:
Updated:
New Outsourcing Playbook Published by UK Government
:
Updated:
The Deadline Looms for New York Cybersecurity Regulations Vendor Compliance Requirements
:
Updated:
Bad Data and Trusting the Black Box
:
Updated:
Modern Slavery and Trafficking – Why Supply Chain Transparency Matters
:
Updated:
The Widespread Adoption of Agile Software Development Makes This a Good Time to Update Contract Templates
:
Updated:
Real Estate Firms in the Digital Advertising Era: Are You Thinking about the Risks?
:
Updated:
As Getting Highly Skilled Workers to the U.S. Becomes Harder for Service Providers: What Should Customers Be Considering?
:
Updated:
Oh No, Mr. Robot Just Hacked Our Smart Building…
:
Updated:
Come Harvest Time, Who Owns the Fruits of Machine Learning?
:
Updated:
Are You #ReadyforGDPR?
:
Updated:
How to Buy AI: Ten Top Tips for Buying Automation Technologies
:
Updated:
Licensing Oracle Software in the Cloud
:
Updated:
DPO as a Service – Outsourcing the Role of Data Protection Officer
:
Updated:
EU Data Transfer Solutions Under Further Judicial Scrutiny – What Next For Model Contract Clauses?
:
Updated:
Legal Issues in Robotic Process Automation
:
Updated:
Legal issues in Additive Manufacturing Technology – peeling back the layers
:
Updated:
The ICO’s Draft Guidance Leaves Unanswered Questions on Processor Obligation to Notify Infringing Instructions
:
Updated:
Global In-House Centers in India, v2.0
:
Updated:
Will Anyone Pay for 1-833-AUCTION?
:
Updated:
911 Concerns Fuel New FCC Proceeding
:
Updated:
The FCA Announces The Second Cohort For Its Regulatory Sandbox
:
Updated:
UK Government Publishes Statement on GDPR Compliance, Post-Brexit
:
Updated:
Has the Era of the Consumer Class Action Waiver Passed?
:
Updated:
Outsourcing in the Pharmaceutical and Life Sciences Sectors – a UK perspective
:
Updated:
European Banking Authority (EBA) publishes draft recommendations for outsourcing to the cloud
:
Updated:
Keeping Your Airline IT Resilient
:
Updated:
Is your supply chain free from human rights abuses?
:
Updated:
Next Steps toward Brexit
:
Updated:
SAP’s Licensing Time-Bomb
:
Updated:
Robots and Rule-makers
:
Updated:
The Importance of Upfront Planning
:
Updated:
Sweeping New York Cyber Regulations Hit Financial Institutions March 1: Time to Look at Those Vendor Relationships
:
Updated:
“Buy American, Hire American”—From Rhetoric to Regulation
:
Updated:
Issues in Global Sourcing Transactions
:
Updated:
Brexit and Procurement
:
Updated:
Aviva’s £8.2M FCA fine a stark reminder that regulated firms cannot outsource their regulatory responsibilities
:
Updated:
A Look at the Benefits and Challenges of Insourcing
:
Updated:
FCA Says Big Data Use by Insurers Generally Working Fine—Data Protection Concerns Flagged
:
Updated:
Amazon Case Means EU B2C Website Terms May Need an Update
:
Updated:
UK Financial Conduct Authority—Regulated Firms Can Go to the Cloud
:
Updated:
Key Issues in Cloud Email Transactions
:
Updated:
IT, Commercial and Outsourcing Contracts: Brexit Top 10
:
Updated:
Yikes, here comes Brexit! What next for the UK’s sourcing industry?
:
Updated:
Negotiating Cybersecurity Contractual Protections for Retirement Plans
:
Updated:
President’s Cybersecurity National Action Plan Seeks to Leverage Private Sector Expertise for Federal Advancement
:
Updated:
An Overview of Cybersecurity Issues Affecting Retirement Plans
:
Updated:
PATH Act Changes to FIRPTA
:
Updated:
Out with the Old, In with the New: Commercial Flexibility & Revenue Expectation in IT Outsourcing Agreements (Part 2 of 2)
:
Updated:
Out with the Old, In with the New: Commercial Flexibility & Revenue Expectation in IT Outsourcing Agreements (Part 1 of 2)
:
Updated:
Say “Yes” to the Service Desk: 4 Keys to Documenting Services like a Champ
:
Updated:
Don’t Get Caught with your Transition Services Down (part 2 of 2)
:
Updated:
Top EU Court’s Ruling Subjects Companies Doing Business Across Europe To “New Sanctions” in Potentially Unfamiliar Jurisdictions
:
Updated:
Safe Harbor “Invalid”… now what?
:
Updated:
The payment services market under the eye of the regulator
:
Updated:
Meet George Jetson, His Boy Elroy ♪ — Commercializing ITO Automation
:
Updated:
Strange Bedfellows: Technology Issues in Real Estate Transactions, Part 2
:
Updated:
Strange Bedfellows: Technology Issues in Real Estate Transactions, Part 1
:
Updated:
Under the Thumb: Regulatory Compliance When Outsourcing Cybersecurity Management
:
Updated:
Lessons from Litigating Technology Service Agreements
:
Updated:
Security Concerns and the NHS Care.data Programme
:
Updated:
Client Alert: Transferring Customer Data in an Asset Sale
:
Updated:
Have You Thought About Your Online Terms of Use Recently?
:
Updated:
Consumer Group Asks FTC to Adopt EU’s Right to be Forgotten
:
Updated:
Pillsbury sponsors UK’s National Outsourcing Association Symposium 2015
:
Updated:
Cloud Computing: Not Always the Low Cost Alternative
:
Updated:
Client Alert: Proposed Change to Export Controls Would Allow Use of the Cloud for Encrypted Data
:
Updated:
SaaS: Key Pricing Considerations (Part 2)
:
Updated:
SaaS: Key Pricing Considerations (Part 1)
:
Updated:
Client Alert: Don’t Wait Until It’s Too Late: Top 10 Recommendations for Negotiating Your Cyber Insurance Policy
:
Updated:
Four Things You Should Know About New York’s Recent Advisory Opinion on the Taxation of SaaS
:
Updated:
Contracting with foreign entities and electronic signature under English Law: Getting the execution right
:
Updated:
Banking Technology: Finding the Balance Between Cost-Effectiveness and Manageability
:
Updated:
Addressing Cyber Attacks & Data Breaches in Supplier Contracts
:
Updated:
Addressing Cyber Attacks & Data Breaches in Supplier Contracts
:
Updated:
Don’t Get Caught with your Transition Services Down (part 1 of 2)
:
Updated:
IT Services with Chinese Characteristics
:
Updated:
FTC Chairs warns of threats from the Internet of Things (IoT)
:
Updated:
ERP Licensing: Positioning Your Company For the Future (Part 2)
:
Updated:
ERP Licensing: Positioning Your Company For the Future (Part 1)
:
Updated:
XL is Not Always the Right Fit: Sometimes the Right Contract Template is Not the Longest Contract Template
By Joshua B. Konvisser
:
Updated:
How to Fail in the Internet of Things
:
Updated:
Potential Pitfalls in Data Licensing and Big Data Analytics
:
Updated:
EU Cybersecurity Regulations – The Costs of Financial Market Infrastructure Resiliency
:
Updated:
Global App Enforcement Sweep – Lessons For Developers
:
Updated:
You’ve been fired!
:
Updated:
The “Subjective” SLA – Key Stakeholder Satisfaction
:
Updated:
FCA issues considerations on the procurement of off the shelf technology solutions (United Kingdom)
:
Updated:
BYOD: No Such Thing as a Free Lunch
By Joshua B. Konvisser
:
Updated:
FCA warns firms on use of social media to promote financial products
:
Updated:
The EU’s Right to be Forgotten: Overly Burdensome?
:
Updated:
UK telecoms regulator issues call for input on Internet of Things
:
Updated:
EU adopts new regulation on cross-border electronic identification and e-signatures
:
Updated:
OECD calls for increased focus on Outsourcing, IT and Supplier Risk
:
Updated:
FCA Chief announces Project Innovate: Helping Firms Meet the Technological and Regulatory Challenge
:
Updated:
The UDAAP Trap: How Financial Institutions can Avoid Penalties when Using Third Party Services
:
Updated:
The Internet of Things–Avoid Getting Eaten by the Wolf in Sheep’s Clothing
By Joshua B. Konvisser
:
Updated:
Database Marketing Outsourcing
:
Updated:
Enterprise Infrastructure Management Is Not a Part-Time Job
:
Updated:
How Significant is the Wyndham Case to the US Cybersecurity Legal Landscape?
:
Updated:
Why Indemnities Matter
:
Updated:
Court of Appeal confirms that information is not property
:
Updated:
2014 Sees The First Fines For Violations Of EU Cookie Laws
:
Updated:
Remain Vigilant: Managing Cybersecurity Risks in Third-Party Outsourcing Relationships
:
Updated:
Pillsbury Bloggers in the News: 8 Tips to Deal With Liability When Outsourcing to Multiple IT Vendors
By Michael Murphy
:
Updated:
National Cybersecurity Framework Released – Has Your Organization Considered the Implications?
:
Updated:
The UDAAP Trap: Avoiding CFPB Penalties for Financial Institutions Using Third Party Services
:
Updated:
Public Sector Outsourcing: Events and Lessons from 2013
:
Updated:
Amended TUPE Regulations Published in the U.K.
:
Updated:
Pillsbury Bloggers in the News: Outsourcing Trends to Watch in 2014
By Michael Murphy
:
Updated:
A One Trick Pony
:
Updated:
Pillsbury Bloggers in the News: Looking Back at 2013 IT Outsourcing Predictions
By Michael Murphy
:
Updated:
Contract made in two places at once – a possibility under UK law
:
Updated:
Repeal of Third Party Harassment – Are Employers Safe from Claims?
:
Updated:
Does a Service Provider Have a Lien Over Customer Data?
:
Updated:
What Does the SOX Say?
By Joshua B. Konvisser
:
Updated:
Beware of Mixing IT Assets and IT Managed Services
:
Updated:
New EU Cookie Guidance: Crumbs of comfort or confusion?
:
Updated:
Does this mean I get a refund? Massachusetts Repeals Sales and Use Tax on Computer and Software Services
:
Updated:
Obamacare HealthCare.gov Issues Serve as a Reminder to Embrace Best Practices in Software Development and Integration Projects
:
Updated:
Contract Issues to Consider if Offshore Services are in your Software as a Service (SAAS) or Cloud Agreement
:
Updated:
TUPE UPDATE: UK Government publishes its Response to the Consultation
:
Updated:
Big Data, Big Trouble? Privacy and Legal Concerns with Big Data
:
Updated:
Too Much of A Good Thing? Mind the Privacy Implications of iOS 7’s New MDM Capabilities in Your BYOD Workforce
By Joshua B. Konvisser
:
Updated:
Private Health Exchanges: Preparing for the Affordable Care Act
By Michael Murphy
:
Updated:
A Step Up on Step-In Rights
:
Updated:
New watchdog study shows that approximately half of all web privacy policies are non-compliant and risk enforcement action
:
Updated:
Avoiding the Pitfalls of the “Unlimited” License – Four questions you should ask: The Third Question
:
Updated:
Database Marketing Outsourcing
:
Updated:
UK Employment Law Reforms 2013
:
Updated:
Personal Email Privacy in a BYOD Environment – A View from the Bench
:
Updated:
Help Clients Insure Against Cyberattacks
:
Updated:
Are Your IT Costs Increasing Next Month? New Massachusetts Sales and Use Tax on Computer and Software Services becomes Effective July 31, 2013
:
Updated:
Payments Industry Update: European Commission announces regulation of Interchange Fees and a ban on Surcharges
:
Updated:
Mobile Privacy Practices: Recent California developments indicate what’s to come
:
Updated:
Obamacare: Meeting Implementation Challenges with Contracting Best Practices
:
Updated:
Declarations of Independence: 4 Tips for the 4th on How to Wind Down an Outsourcing–Without a Revolution
By Joshua B. Konvisser
:
Updated:
Avoiding the Pitfalls of the “Unlimited” License – Four questions you should ask: The Second Question
:
Updated:
Subcontracting in the Cloud
:
Updated:
Meeting New OTC Swap Reconciliation Rules May Require Better Technology and Processes
By Alistair J. Charleton
:
Updated:
Applications Outsourcing Pricing – Part 3
:
Updated:
Avoiding the Pitfalls of the “Unlimited” License – Four questions you should ask
:
Updated:
Of Service Levels, Welfare, and Heartbreak: Indiana vs. IBM
:
Updated:
BYOD Trends and Best Practices: Part 3 of It’s 2013. Do You Know Where Your BYOD Policies Are?
By Joshua B. Konvisser
:
Updated:
Personal Data Transfers from the European Economic Area: Time to Consider Binding Corporate Rules 2.0
:
Updated:
Employer BYOD Concerns: Part 2 of It’s 2013. Do You Know Where Your BYOD Policies Are?
By Joshua B. Konvisser
:
Updated:
It’s 2013. Do You Know Where Your BYOD Policies Are?
By Joshua B. Konvisser
:
Updated:
Will New Immigration Legislation Impact “Landed” Outsourcing Rates?
:
Updated:
The UK Government consults on proposed changes to the TUPE Regulations
:
Updated:
2013 Albrecht Report confirms Major Changes in EU Data Laws – Are You Ready?
:
Updated:
Can IT Outsourcing Learn From Facilities Management Outsourcing?
:
Updated:
Structuring Payments for Outsourcing Services
:
Updated:
Growing Trend in Re-Shoring: Exploring Termination/Expiration Provisions
:
Updated:
Proposed changes to UK’s TUPE will impact outsourcing deals
:
Updated:
Easing Visa Restrictions Means Fewer Headaches for Offshore Suppliers
:
Updated:
A License to Software Should not be a License to Print Money
:
Updated:
What’s Missing from My Software as a Service (SAAS) Agreement? (Part 2)
:
Updated:
What’s Missing from My Software as a Service (SAAS) Agreement? (Part 1)
:
Updated:
Processing personal data in Europe? New Binding Corporate Rules for data processors since 1 January 2013
:
Updated:
Legal Process Outsourcing of Intellectual Property Work
:
Updated:
Privacy Resolutions for Mobile App Providers in the New Year
:
Updated:
Pillsbury Bloggers in the News: Looking Back at 2012 IT Outsourcing Predictions and Ahead at 2013 Predictions
:
Updated:
The UK Financial Services Authority issues warning on outsourcing
:
Updated:
DOWNSELECT WITH CARE: MANAGING A CRITICAL JUNCTURE IN THE SOURCING PROCESS
:
Updated:
Anonymization: The UK Response to Big Data
:
Updated:
Is Insourcing the New Outsourcing?
:
Updated:
What Outsourcing Industry Trends Are You Most Thankful For?
:
Updated:
The USF Conundrum
:
Updated:
A Break in the Clouds – What’s Trending in Cloud Computing?
:
Updated:
This Week in the News: Hurricane Sandy and Uncle Sam and their Impact on IT and Outsourcing
:
Updated:
Onshoring – A Politically Correct Alternative
:
Updated:
Leverage, What Leverage?
:
Updated:
Applications Outsourcing Pricing – Part 2
:
Updated:
Revisiting Outsourcing in the Cloud
:
Updated:
Conflict Minerals: Are Purchases of Products for Internal Use Caught by the SEC Rules?
By Michael Murphy
:
Updated:
Rethinking the Long Term Sourcing Deal
By Michael A. Steinig
:
Updated:
Applications Outsourcing Pricing – Part 1
:
Updated:
Carrying the Olympic Torch in Outsourcing Transactions
:
Updated:
GM Insourcing – The Start of a Trend?
By John W. Webber
:
Updated:
Don’t Let Your Outsourcing Contract Become a Door Stop
:
Updated:
UK Information Commissioner’s Office issues Guidance on the Deletion of Personal Data under the Data Protection Act 1998
:
Updated:
Protecting Your Data When Your Subcontractor Hires a Subcontractor
:
Updated:
BPO in the Insurance Industry
:
Updated:
TUPE: Service Provision Change – Do we need this provision?
:
Updated:
Due Diligence in a Cloud Environment
:
Updated:
Innovation in Outsourcing – Oxymoron?
By Lori M. Rizzi
:
Updated:
Straight-Through Processing in Outsourcing
:
Updated:
Outsourcing Price – Don’t Lose the Cost Linkage
:
Updated:
Thinking Ahead – Outsourcing by Early-Stage Companies
:
Updated:
Increased Hiring Requirements for Federal Contractors: Mirroring European Laws?
:
Updated:
Data Security Protections in Outsourcing Agreements
:
Updated:
Using Cookies in the EU? Are you ready for the 26 May 2012 deadline?
:
Updated:
Managing Risks in Outsourcing during Exit
By Ian Ferguson
:
Updated:
Outsourcing Pricing Models: Recent Trends and Ever-Important Considerations
:
Updated:
European Commission launches consultation on Internet of Things
:
Updated:
Cross-border data transfer – delusions of adequacy?
:
Updated:
Protecting Against Failures in Outsourced IT Projects
:
Updated:
Big Data Means Big Dollars–But Are You Making Them or Spending Them?
By Joshua B. Konvisser
:
Updated:
India demands EU data secure nation status but still lacks robust data protection laws
:
Updated:
Transition Services: Outsourcing in the M&A World
:
Updated:
Clouds in the Forecast
:
Updated:
Increased Cybersecurity Activity on the Hill
By John Nicholson
:
Updated:
Counting Down to the EU Cookie Rule for the UK
:
Updated:
Let’s Go Shopping
By Douglas S. Parker
:
Updated:
Leap Day Review of Recent Developments in Privacy
:
Updated:
Deadline Approaching For Companies holding Massachusetts Residents’ Personal Data
:
Updated:
The perils of harmonising terms and condition of employment following a TUPE transfer
:
Updated:
Outsourcing in the Public-Private Partnership Realm – a good idea?
By John W. Webber
:
Updated:
Telecom taxes and fees: Is it a sin to make a phone call?
:
Updated:
Outsourcing Lawyers: Time to Refocus
:
Updated:
Changes in the “New” Indian Consumer Price Index
:
Updated:
European Life & Pensions outsourcing about to take off?
:
Updated:
Congress Takes On Outsourcing Call Centers Overseas
:
Updated:
Thinking of Terminating Your Outsourcing Agreement?
:
Updated:
To B-1 or to H-1B? The Service Provider’s Dilemma
:
Updated:
Do You Have Your Umbrella? (Disaster Recovery and Business Continuity Planning)
By Lori M. Rizzi
:
Updated:
Accounting for Cyber Security Part Four – Auditing Cloud Providers’ Security
:
Updated:
Accounting for Cyber Security Part Three – Cloud Service Providers and ISO 27001
:
Updated:
Clouds : Behind the Scenes
By Douglas S. Parker
:
Updated:
Binding Corporate Rules System under Review
:
Updated:
First Data Corporation binding corporate rules approved
:
Updated:
e-Commerce Risks during Cyber Monday and the Holiday Shopping Season
:
Updated:
Doing Business in Europe? Social Media Prosecution in Germany Flags Data Consent Problem
:
Updated:
Accounting for Cybersecurity – (Part 2 of 4)
:
Updated:
Accounting for Cybersecurity – Part One
:
Updated:
Beyond Cheap Labor Outsourcing: IT Operations Automation
:
Updated:
Macs in the Enterprise?
By Douglas S. Parker
:
Updated:
The Future is {Almost} Here
By Douglas S. Parker
:
Updated:
HP to Keep PC Division
By Douglas S. Parker
:
Updated:
Outsourcing Productivity: Are you getting your share?
:
Updated:
Is Your EHR Contract Healthy For Business?
By Jonathan D. Butler
:
Updated:
It’s Not You, It’s Me: Figuring Out if You Should Re-Negotiate Your Outsourcing Contract
:
Updated:
Managing Risks in Outsourcing: Part 3 – Relationship Management
By Ian Ferguson
:
Updated:
Managing Risks in Outsourcing: Part 2 – Contract Negotiations
By Ian Ferguson
:
Updated:
Managing Risks in Outsourcing: Part 1 – Supplier Selection
By Ian Ferguson
:
Updated:
UK Privacy Watchdog’s Guide to New Laws on Privacy and Protection of Personal Data
:
Updated:
Infrastructure Outsourcing: Part 3 – Bold Solutions Needed From Willing Suppliers
:
Updated:
Infrastructure Outsourcing: Virtualization Doesn’t Solve the Problem (Part 2 of 3)
:
Updated:
Infrastructure Outsourcing: Time to Mind Your Ps and Qs (Part 1 of 3)
:
Updated:
To the Cloud! Anticipating the Legal Issues in Cloud-Based Gaming
By John Nicholson
:
Updated:
Indian Government Clarifies Application of Privacy and Security Rules
:
Updated:
Are You Protected When Your Suppliers Lose Your Data?
By Anne M. Friedman
:
Updated:
Two In a Box Transition Management
:
Updated:
Outsourcing Your Tweets and Walls
By Lori M. Rizzi
:
Updated:
Sourcing Enterprise Projects – Understanding and Meeting the Challenges (part 2 of 2)
:
Updated:
Call Center Outsourcing on the Rise – Some Lessons Learned
:
Updated:
Don’t Leave Your Outsourcing Contract in the Drawer
By Michael A. Steinig
:
Updated:
“Whole Brain” Outsourcing
:
Updated:
Sourcing Enterprise Projects – Understanding and Meeting the Challenges (part 1 of 2)
:
Updated:
Outsourcing – Getting From Fuzzy to Crisp
By Douglas S. Parker
:
Updated:
Pillsbury Hosts Cloud Security Alliance Federal Cloud Security Summit
By John Nicholson
:
Updated:
The Buzz about Visas for Offshore Service Provider Personnel and the Link to On-Shore Hiring
:
Updated:
Cost Savings Versus Innovation
:
Updated:
Why SLAs fall short – and what can be done about it? (Part 2 of 2)
By John W. Webber
:
Updated:
Proposed FCC changes may have big impact on Telecom costs
:
Updated:
Inflation Adjustments in Outsourcing Contracts – Balance of Risk or Supplier Reward?
:
Updated:
New Indian Privacy and Data Security Rules – Ambiguity Creates Uncertainty
By John Nicholson
:
Updated:
Why SLAs fall short – and what can be done about it? (Part 1 of 2)
By John W. Webber
:
Updated:
Beware of Outsourcings that Trample Employee Rights
:
Updated:
Management at the Edges
By Douglas S. Parker
:
Updated:
Businesses make a strong return to investment in outsourced services
By Katie Samadi
:
Updated:
Don’t Let the Cloud Fog Your Thinking
:
Updated:
Supplier Margins in IT Outsourcing
:
Updated:
Don’t Slap the Word “Cloud” On It and Call It New
:
Updated:
What Does Amazon Outage Mean for Cloud Adoption?
By John Nicholson
:
Updated:
Key Infrastructure Outsourcing Productivity Measures
:
Updated:
Get Serious About Service Levels
:
Updated:
IT Security – Who Watches the Watchmen?
By John Nicholson
:
Updated:
Renegotiating Outsourcing Agreements: Plan Carefully and Ensure Early Stakeholder Buy-in
:
Updated:
Outsource Pricing and Implied Productivity
:
Updated:
Outsource Pricing: Getting to the Right Price
:
Updated:
The iPad…more than a toy, but less than a laptop
:
Updated:
In Outsourcing, Less Expensive May Not Be Cheaper
:
Updated:
Exploring Offshore Outsourcing Destinations
By Joshua B. Konvisser
:
Updated:
The Cloud and The Subpoena – Who Can Get Your Email?
By John Nicholson
:
Updated:
Putting Your Eggs in One Basket – Security and Cloud Services
By John Nicholson
:
Updated:
What Does That Mean? The Importance of Precise Language In Sourcing Contracts
By John Nicholson
:
Updated:
Application Period for New Generic Top-Level Domains Draws Nearer
By John Nicholson
:
Updated:
New Generic Top-Level Domain Application Process Brings Business Opportunities, Issues
By John Nicholson
:
Updated:
Indian Outsourcing: End of the Offshore Tax ‘Vacation’
By Joshua B. Konvisser
:
Updated:
UK Government Procurement Shake-Up in the Air
By Katie Samadi
:
Updated:
Avoiding Outsourcing Failure (or How to Improve the Odds)
By Douglas S. Parker
:
Updated:
Enterprise Technology and Outsourcing Agreements Never get Litigated, or Do They?
By Joshua B. Konvisser
:
Updated:
Innovation in Sourcing Relationships – The Pieces and Parts
By Douglas S. Parker
Sourcing Speak