The recent data breach of India-based technology services provider Wipro serves as yet another reminder that technology or outsourcing service providers are high-priority targets for cyberattacks. In “Managing Risk in Light of the Wipro Data Breach,” colleagues Andrew Caplan, Mia Rendar and Curtis Simpson examine the potential consequences of the breach for…
Sourcing Speak
New Outsourcing Playbook Published by UK Government
In what is a challenging sector—especially following recent revelations over “secretive” government-awarded post-Brexit contracts—the UK Government recently issued new guidance on outsourcing aimed at improving government procurement and delivering better public service. Released on February 20, 2019, the “Outsourcing Playbook” targets improvements in how government works with industry and delivers better…
The Deadline Looms for New York Cybersecurity Regulations Vendor Compliance Requirements
Financial institutions regulated by the New York Department of Financial Services (DFS)—referred to in this post as “Covered Entities”—should by now be well familiar with the department’s sweeping cybersecurity regulation, 23 NYCRR 500, that became effective on March 1, 2017. The regulation delves into a level of detail (e.g., multi-factor…
Bad Data and Trusting the Black Box
When it comes to artificial intelligence, a lack of transparency in process and bad data to begin with are two of the issues most hampering the embrace by the boardroom. In AI: Black boxes and the boardroom, colleagues Tim Wright and Antony Bott examine how the resulting lack of trust…
Modern Slavery and Trafficking – Why Supply Chain Transparency Matters
According to research conducted by the International Labour Organisation, more than 40 million people worldwide were victims of modern slavery in 2016, and about 152 million children, aged between five and 17, were subject to child labour. Speaking recently at the Trust Conference, organised by the Thompson Reuters Foundation, at…
The Widespread Adoption of Agile Software Development Makes This a Good Time to Update Contract Templates
Agile is emerging as the prevailing methodology for software development. According to the 12th Annual State of Agile Report, a survey conducted by VersionOne and published earlier this year, 97% of respondent organizations practice Agile development methods, while 52% reported that more than half of the development teams in their…
Real Estate Firms in the Digital Advertising Era: Are You Thinking about the Risks?
Digital advertising is exploding. In just the first six months of 2017 alone, internet advertising revenues exceeded $40 billion. Promoted ads are dominating social media platforms like Facebook and Twitter, and it is impossible to surf the internet or use mobile apps without having to watch or click through a…
As Getting Highly Skilled Workers to the U.S. Becomes Harder for Service Providers: What Should Customers Be Considering?
Outsourcing service providers have long been in the practice of bringing highly skilled employees from India and other locations to work with local businesses within the United States. Outsourcers such as Wipro, TCS and Infosys are some the largest petitioners of H-1B visas, the high-skilled work visa favored by the…
Oh No, Mr. Robot Just Hacked Our Smart Building…
At a recent seminar discussion on smart buildings, I was reminded of the Mr. Robot episode where the general counsel of a multinational corporation, which is being targeted by a hacker group, has her futuristic apartment hacked. In case you haven’t been watching, Mr. Robot is USA Network’s psychological thriller…
Come Harvest Time, Who Owns the Fruits of Machine Learning?
Famously dramatized by the disembodied voice of HAL in Stanley Kubrick’s 1968 film 2001: A Space Odyssey, artificial intelligence has been the subject of humanity’s existential angst for decades. Although Elon Musk warns that those fears may be justified, one of the biggest pushes for advancing artificial intelligence to-date has…