When I was a kid, the future to me revolved around flying cars. More than a few years later, we still don’t have flying cars (albeit DARPA is trying to develop one in its Transformer program), but given how most people drive, I’m not sure I really want to see…
So the pendulum swings the other way and HP has decided to keep its PC division. HP Press Release. Good for HP, there is no shame in reversing a prior decision – especially one that could have significant repercussions. It is a little odd that the review under Meg Whitman’s…
There have been numerous articles written over the past couple of years linking productivity gains with the anemic jobs recovery. This spring USA Today ran a story that focused on the US being out of step with the rest of the industrialized nations by having a faster growing economy, but…
A group of health clinics representing dozens of health care providers recently decided to migrate to an electronic health record (EHR) solution. The clinics selected a system that others in the area had recently adopted and negotiated a software license and hosting agreement with the vendor. When the negotiations were…
Current economic conditions require companies to realize cost savings quickly, and existing outsourcing relationships are a popular target. In most cases it should be faster and cheaper to re-negotiate an existing deal than it is to engage in a traditional competitive procurement. This approach allows a company to leverage the…
In Part 1, addressed managing and mitigating risks during the supplier selection process and in Part 2, I addressed the risks associated with contract negotiations. In this Part 3, I will discuss relationship management as a key component of successful outsourcings. Successful outsourcing requires effective contract management. While you can…
In Part 1 of Managing Risks in Outsourcing, I focused on managing and mitigating risks during the supplier selection process. I will now look at the risks associated with contract negotiations. If poorly planned and executed, the negotiation of an outsourcing contract can be a long, tiring and frustrating affair.…
Outsourcings can offer organizations significant commercial benefits but they also present challenges and risks throughout the outsourcing life-cycle for the outsourcing organization whether during the supplier selection process, in the course of contract negotiations, during the implementation and day to day operation of the outsourced services, and on exit from…
On 7 September 2011, the UK privacy watchdog, the Information Commissioner’s Office (“ICO”), published a comprehensive guide (the “Guide”) to new European laws relating to, amongst other things, the measures a public electronic communications provider (“Service Provider”) should take to protect the security of its services, including the notification to…
In Part 1 of this blog post Time to Mind Your Ps and Qs we made the case that there is limited additional opportunity in continuing to pound on “P” in the P x Q = Total Price equation and that to achieve the next breakthrough the supplier community has…