As customers continue to embrace Software as a Service (SAAS) solutions that are hosted in the cloud, rather than traditional software solutions that are loaded onto and hosted on the customer’s own environment, they should closely review the contract that will govern their relationship with their SAAS provider. Frequently, we…
On 1 January 2013, over 4 years after the idea was first discussed, new Binding Corporate Rules (BCRs) for data processors were launched following a meeting of European data protection authorities. BCRs are internal codes of conduct which companies within a group can “sign up to” regarding data privacy and…
Tim Wright and Craig Wolff, partners in Pillsbury’s Global Sourcing practice and Jack Barufka, partner in the IP practice, explain Legal Process Outsourcing. Whatever your viewpoint, there’s no denying that Legal Process Outsourcing (LPO) is undergoing a boom, with regular reports in the legal press of its use by law firms…
The end of 2012 saw a flurry of activity in the area of privacy enforcement. In July, Kamala Harris, the Attorney General of California, announced the formation of California’s own state agency, Attorney General Kamala D. Harris Announces Privacy Enforcement and Protection Unit to investigate and enforce the state’s robust…
In a look forward, Aaron Oser was recently quoted in Stephanie Overby’s other recent CIO.com article, “9 IT Outsourcing Trends to Watch in 2013.” One of the trends he suggests to look out for in 2013 is troubled transitions and their potential for disputes. He says, “Customers and suppliers will…
The FSA has written a ‘Dear CEO Letter’ expressing concern that the asset management industry may not have “effective recovery and resolution plans” in place should an outsourcing provider face financial distress or severe operational disruption which could lead to client detriment. The full text of the 11 December 2012…
The timelines of most strategic IT or sourcing projects are punctuated with key moments that can make or break the deal. These include defining the customer’s strategic objectives, determining which suppliers will be asked to compete (assuming it’s not a sole source deal) and, of course, executing the contract. Another…
“Everywhere you look, the quantity of information in the world is soaring.” ICD has predicted that, by 2012, mankind will have created 2.7 zettabytes of data! The numbers are mind boggling – a zettabyte is a 1 billion terabytes. With all of that data comes the Next Big Thing –…
Want to learn more about the insourcing trend and pointers for the proper process to follow for those tempted by that trend? Please check out our article in Computers & Law Online here.
As the Thanksgiving holiday approaches, we are all juggling a whole host of “to-dos”, such as working out family travel logistics, making sure the turkey is thawing, and shopping for all of the “fixins”. Many of us are also starting to contemplate our impending consumption of too much turkey, stuffing…