Many years ago, I walked through a client’s IT development organization where all the “Onshore” resources from the client’s ADM provider sat in a sea of cubicles. I was there to identify the causes of some issues that had been troubling the relationship and recommend solutions. Having reviewed the contract…
In a previous post, TUPE: Service Provision Change, we discussed that the UK Government had issued a Call for Evidence to review the current Transfer of Undertakings (Protection of Employment) Regulations 2006 (“TUPE 2006”) as part of its wider review of reforms to UK employment laws. The Call for Evidence…
Why do you need to act urgently even if you feel your data handling is compliant? If you are a US headquartered company do you need to bother with these new EU laws and significant changes proposed? 2013 has already seen the frenetic pace of change from last year continue…
2013 began with a flurry of articles about companies insourcing work or rethinking their sourcing strategies. The reasons for this vary by company, but often include a perception that outsourcing has not delivered the cost savings, innovation or other value the companies had hoped to realize, particularly in information technology…
When customers decide to outsource part of their operations there are many factors to be considered and decisions to be made over the course of the initiative. Getting to the “right price” is obviously one of the key objectives in any outsourcing transaction. Nobody wants to pay too much for…
A recent special report in the Economist focused on the general state of the offshore outsourcing industry, with a particular focus on the emerging trend of companies relocating the performance of IT services from offshore locations to locations closer to home in the United States (known as “re-sourcing”). The report…
The UK government has issued a consultation on proposed changes to the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) (TUPE). TUPE is the UK’s implementation of the Acquired Rights Directive (2001/23/EC) (ARD) and, broadly speaking, protects employees when the business or undertaking for which they work transfers…
We have written before on this blog about the visa issues that offshore service providers face when bringing talented resourced to the U.S. from other countries. Since there are a finite number of H1-B visas that can be issued each year, some service providers have sidestepped the limit by obtaining…
It pays to closely read the payment terms in your software license. Or rather, it costs if you don’t read them closely enough. I was reviewing a software license for a client recently and came across this term: “We may increase the license fee in a renewal term by giving…
As customers continue to embrace Software as a Service (SAAS) solutions that are hosted in the cloud, rather than traditional software solutions that are loaded onto and hosted on the customer’s own environment, they should closely review the contract that will govern their relationship with their SAAS provider. Frequently, we…