In a look forward, Aaron Oser was recently quoted in Stephanie Overby’s other recent CIO.com article, “9 IT Outsourcing Trends to Watch in 2013.” One of the trends he suggests to look out for in 2013 is troubled transitions and their potential for disputes. He says, “Customers and suppliers will…
Want to learn more about the insourcing trend and pointers for the proper process to follow for those tempted by that trend? Please check out our article in Computers & Law Online here.
As the Thanksgiving holiday approaches, we are all juggling a whole host of “to-dos”, such as working out family travel logistics, making sure the turkey is thawing, and shopping for all of the “fixins”. Many of us are also starting to contemplate our impending consumption of too much turkey, stuffing…
I recently attended the UK Society for Computers and Law’s Annual Conference where Cloud Computing was one of the ‘IT Law Hot Topics’ under discussion. The others, in case you are interested, were Big Data, Apps and Mobile Payments. The event was sold out which goes to show how ‘hot’…
Sitting in the Northeast, our news has been dominated by only two stories for the last week–Hurricane Sandy and the Presidential Election. Both events have far reaching impacts on this country and its citizens, and both have (or could have) significant impacts on our industry. Sandy . . . Hurricane…
There has been much brouhaha throughout the 2012 presidential debates about the loss of American jobs through outsourcing to lower-cost countries. China has been portrayed as the evil nation stealing jobs and intellectual property, and violating trade rules. However, outsourcing doesn’t necessarily mean the loss of jobs to other countries.…
Historically, outsourcing agreements included terms typically lasting five to seven years or even longer – with additional years tacked on as options exercisable only by the customer. But several factors suggest that a customer should think twice and at least consider shorter term deals with its service providers: The Deteriorating…
London has just witnessed an amazing summer of sport, with the Olympics and Paralympics having come to a close. Yet the impact of the Games may be broader than simply having provided Londoners (and the world) with a brilliant injection of morale and amazing photo opportunities. There are many chances…
Recent news that General Motors plans to insource the vast majority of its IT support positions caused shockwaves through the IT outsourcing industry. Client satisfaction with outsourcing deals has always been mixed, and one can speculate that after a twenty-plus year wave of outsourcing deals, perhaps it’s time for the…
Based on a 2011 Gartner study, numerous website and industry blog postings, and almost every executive I’ve spoken with, it seems that innovation continues to be lacking in outsourcing relationships. All companies want it, all providers promise it, and no one is happy with the actual results. The study offers…